- In person hand your re-order slip into the surgery with the required items clearly marked and put into the white prescription box in the front foyer.
- By post send it to us with a stamped addressed envelope if you want us to post it back to you.
- By telephone between 10am and 11pm
Prescriptions will be ready for collection in two working days if you will be picking the prescription up from surgery or your designated pharmacy.
Script Ready By
Please request repeat prescriptions well in advance of public holidays, etc.
On some occasions, you may not be able to order certain drugs via the online service. This is purely because certain drugs require regular monitoring and are not able to be put on a repeat prescription list.
Prescriptions will be sent to the pharmacy of your choice if you have nominated one, otherwise you can collect it from the surgery.
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
GP practices have a new system for patients receiving long term repeat medication.
The new system involves prescriptions lasting 24, 48 or 56 weeks and will allow you to collect your medication every four or eight weeks directly from your pharmacy. This will mean you do not need to place an order with the practice.
Find out more about 'Long Term Repeat Prescriptions'.
Please preempt ordering prescriptions to avoid medication running out.
If you are given 56 days of tablets and you have 7 days left, order your new prescription. In the case of any emergency your regular pharmacist will give you a couple of tablets until you get your new prescription.
If you are going on holiday you should take a list of your medication with you. In case you have a problem ENSURE YOU HAVE ENOUGH MEDICATION TO COVER YOUR HOLIDAY. SOME COUNTRIES ALSO NEED A DOCTOR's LETTER TO EXPLAIN THE MEDICATION. Check with your travel agent.
If you have elderly relatives ensure that they have an adequate supply of their medication. Dossette boxes/blister packs can be arranged if they have a large amount of medication to take.
Each drug has two names - the generic and the brand name. Where possible we use the generic name because this is usually much cheaper for the health service. Due to this, you may notice a change in colour, shape or size of your drug. Do not be concerned by this, you are still receiving the same drug of the same quality, it is only the appearance that has altered.